BUSINESS PLATFORM

Easily manage your SMS campaigns and customer communication with our intuitive web platform, designed to make sending messages seamless and secure.

Key Features

  • Easy SMS campaign management

    Quickly send SMS messages and manage your campaigns from our user-friendly platform, designed to simplify business communication.

  • Enhanced security with 2-factor authentication (2FA)

    For peace of mind, we provide 2FA as standard, ensuring increased security every time you log in.

  • Unique alpha sender ID

    Make your business messages instantly recognizable. When sending SMS, you can choose to display your business name as the sender, rather than a traditional long mobile number. This enhances brand recognition and trust.

  • Dedicated mobile number

    If you prefer two-way communication, we can provide dedicated mobile numbers. This allows customers to reply directly, engage in conversations, or easily contact your business.

  • Inbox

    Keep track of all conversations in one place. Our easy-to-use inbox lets you manage every SMS exchange with clarity and convenience.

  • Real time customer chat

    Initiate and respond to 1-on-1 SMS conversations in real-time. Receive responses directly within the platform, keeping communication fast and efficient.

  • Address books and distribution lists

    Customer Profiles: Store contact details and add custom notes to customer profiles for better engagement and organization.

    Distribution Lists: Create and manage lists of contacts, allowing you to send SMS messages to multiple people in just a few clicks.

  • Schedule SMS

    Create messages now and schedule them for future delivery, perfect for appointment reminders, news, or promotions. You can view all scheduled messages in a simple calendar format.

  • Add-Ons (with an active subscription)

    1. Automated Opt-In / Opt-Out for marketing

    Enable your customers to manage their contact preferences using keywords like “in” or “out.” This lets them opt-in or opt-out of receiving messages, ensuring compliance with GDPR.

    2. Manage shortcode campaigns

    Easily monitor and manage your short code campaigns, both current and past.

    3. Reserve your shortcode

    Secure a short code for up to a year, allowing for consistent branding across multiple campaigns.

Examples for using the Business Platform.

Removal Company

Removal companies rely on clear, timely communication to keep moves running smoothly. With ORZI, it's easy to send booking confirmations, reminders the day before, and "driver on the way" messages to reduce stress for clients. SMS can also be used to confirm access arrangements and instructions to their drivers, and follow ups with invoice details or feedback requests after the move. It helps create a more organised, professional experience for clients, and saves time.

Cleaning Company

For cleaning businesses, staying on top of appointments and client communication is key. With ORZI, it’s easy to send booking confirmations and friendly reminders the day before each clean, for both clients and cleaners. A quick follow-up text asking for feedback helps keeps standards high, without spending hours chasing responses manually.

Opticians

Opticians often experience missed appointments or underused offers. ORZI helps by sending SMS reminders ahead of appointments and sharing promotional messages when frames or services are on offer. As an example: customers can reply with a keyword to learn more, making communication feel personal and timely, without the need for additional software or systems.

Dog Walkers

Professional dog walkers use ORZI to confirm bookings and reassure clients with quick updates. A message is usually sent to confirm bookings , and another lets owners know when their dog is safely home. It’s a small detail that builds trust and helps maintain a professional image, especially when managing multiple clients throughout the week.

Hairdressers/Barbers

Salons and hairdressers use ORZI to send appointment reminders, reduce no-shows, and keep their day running smoothly. If a client cancels last minute, a quick message can be sent to a waiting list, allowing someone else to book the slot instantly by replying. It’s a simple, effective way to stay in touch and make the most of every appointment.